| Q: |
What is a Wireless LAN? |
| A: |
Wireless LAN (WLAN) is typically an extension of a wired LAN. WLAN components convert data packets into radio waves send the to other wireless devices or to an access point that serves as a gateway to the wired LAN.
Most WLAN's today are based on the IEEE 802.11 and 802.11b standards for wireless communication between devices and a LAN. Their standards permit data transmission at 1 to 2 Mbps or 5 to 11 Mbps, respectively, and specify a common architecture, transmission methods, and other aspects of wireless data transfer to improve interoperability among products.
A wireless LAN has nothing to do with cellular telecommunications connections.
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| Q: |
What is a Wireless LAN Card? |
| A: |
A wireless LAN card is a PCMCIA card that plugs into your PC slot or a PCMCIA adapter. The external antenna connects to the wireless LAN card.
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| Q: |
What is included in the setup equipment? |
| A: |
The startup kit includes install CD, antenna (AVG. 12"x18"), radio modem card and 50' of wiring. Business customers will also need an Ethernet Converter.
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| Q: |
Does this system require a clear line of sight from the local site antenna to the user? |
| A: |
Yes, this technology can reach a customer 3.5 to 4 miles away from the antenna provided that there is a clear line of sight between the antenna and receiver/transmitter.
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| Q: |
Is the daktel wireless service affected by adverse weather such as heavy rains or snow? |
| A: |
Unlike Ku band satellite technology (the technology used with most entertainment satellites), daktel uses high frequency radio waves, which are not affected by heavy rains or snows.
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| Q: |
Will I get a busy signal when trying to get on daktel's wireless service? |
| A: |
No, since daktel has an "Always ON" service there are no phone lines, modems or other limitations to getting on the service.
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| Q: |
Do you have e-mail as part of your service? |
| A: |
Yes, you receive 3 e-mail addresses that can be customized to fit your particular needs.
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| Q: |
What are the computer requirements to receive daktel's Wireless Internet Service? |
| A: |
You simply need a Pentium II class PC or better with , 32 MB of RAM, 100 MB of free disk space, Windows 98 and an available PCI or ISA slot.
*Note, the faster your computer system is the faster your Internet experience will be.
If you have questions about computer requirements, you can receive assistance through our Internet Help Desk at 1-800-771-0974 or 701-652-3184.
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| Q: |
Basic Troubleshoot Steps if your Wireless Internet service is down. |
| A: |
- Unplug the power cord on the Ethernet converter and all other network devices for 10 seconds and plug back in.
- Shut down your computer for 10 seconds and turn back on.
- Double check that all cables connected to the Ethernet converter and your computer are plugged in.
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